Can I customize or modify the source code of your products?
Yes, you have full access to the non-encrypted source code of the product, which means you can customize and modify it to suit your specific needs. Also if when doing it you have any questions for the source codes, like for example where to find the code for some specific function or functionality, you are welcome to contact us and we'll be happy to help you with the information you ... ❯ read more
Is the price of the product a one-time fee, or are there recurring charges?
The price of the product is a one-time fee. When you make a purchase, you will not be subjected to any recurring or subscription charges in the future. You pay once, and you have full access to the product without the need for additional payments. Your one-time purchase of the product includes: - Lifetime access to the software - Free technical support - Full non-encrypted source code - Free ... ❯ read more
How do I report a bug or request a new feature?
You can report bugs or request new features by contacting our support team or using the [specific feature request/bug reporting mechanism].
What are the system requirements for running the product?
To use our product, you will need the following system requirements: - PHP version 7, 8, or 5.6 - MySQL Additionally, if you intend to utilize the SEO URLs functionality, it is necessary to have the Apache mod_rewrite module enabled on your web server. This module is essential for optimizing and beautifying URLs for search engine optimization purposes. If you are unsure if your hosting provider and package support these, ... ❯ read more
What are the script requirements? Are there any requirements for the PHP or MySQL version?
Since the script is written in PHP, in order to run it on your server or hosting package, you need to have PHP and MySQL installed on it, versions 5.2+ or higher (working fine with PHP 7+). Today it's almost impossible to find a Linux shared hosting package not supporting PHP, but if you have any doubts if your ... ❯read more
Do you offer technical support in other languages except English?
Yes, our technical support team can also be contacted in Spanish and French languages. Please note that depending on the hour of day, our phone support could be limited to only the English language (the other languages are always supported for our email and ticket system support).
Do you provide the source codes? Are they encrypted?
Yes, we provide the source codes-non encrypted. This means that you or developers working for you could make modifications to them or add additional functionality if necessary.
Can you do the installation on my server / hosting package and how much does it cost?
Yes, we can do the installation on your server or hosting package and this is a free service that we offer. To request your free installation, please contact us before or after you have purchased the software. In order to do the installation for you, we'll need the ftp information for your website or if you have a hosting package control ... ❯ read more
Can I do the installation myself? Is the installation difficult?
Yes, you can do the installation yourself and this is actually what most of our customers prefer. The software comes with an integrated web installer, which makes the installation easy - you only need to upload the files on your hosting package and run the web installer, which will create the database and configuration file for you.
If I choose you to do the installation for me, how fast can you do it?
We always make efforts to do the installation as fast as possible and it's usually done within 1-2 hours after the purchase. In some rare cases this may take longer, please don't hesitate to contact us for details and more information.
Can I change the currency, date format and time on the website?
Yes, all these settings can be changed easily from the administration panel, so you can set the ones used in your country.
What are the differences between the Standard (one domain) version and the Enterprise (unlimited domains)?
The only difference is that the Standard version can be used on one domain name (which you can change at any moment, at no extra fee), while the Enterprise can be used on an unlimited number of websites. Otherwise the functionality for both is the same.
What kind of payment options do you accept for the software?
Our most used payment options include online payment with credit card or PayPal or bank wire transfer. If you would like to pay with a different payment option, please don't hesitate to contact us for details.
Can I first purchase the one domain version and later upgrade to the unlimited domain one?
Yes, you can upgrade at any moment by only paying the difference.
Do you offer customization services, can you add some custom features on my website?
Yes, we offer various customization and custom development services-please don't hesitate to contact us and send us the requirements you may have and we'll get back to you asap after that with detailed information like if we can do them for you, how fast, the cost estimation etc.
