PHP Mall frequently asked questions

You may please find below some frequently asked questions and their answers about the PHP Mall multi-vendor online mall software ...
Should you have any other questions, please don't hesitate to contact us and we'll get back to you asap after that.

Do you provide the source codes? Are they encrypted?

Yes, we provide the source codes-not encrypted. This means that you or developers working for you could make modifications in them or add additional functionality if necessary.

Can you do the installation on my server / hosting package and how much does it cost?

Yes, we can do the installation on your server or hosting package and this is a free service that we offer. To request your free installation, please contact us before or after you have purchased the software. In order to do the installation for you, we'll need the ftp+mysql information for your website or if you have a hosting package control panel like CPanel or . . .

Which payment options do you accept for the software?

We primarily offer online payment options such as credit card and PayPal. In addition to these, we are open to accepting various other payment methods including most cryptocurrencies, wire transfer, Revolut, Western Union, Bitcoin, and more. If you prefer to use a payment method not currently listed on our website, please feel free to reach out to us for further information.

Is your price a one-time fee, or are there any additional monthly or other fees?

The price for our software solutions is a one-time fee. Once paid, you can use the software for as many years as you want without paying any other fees.

Can I do the installation myself? Is the installation difficult?

Yes, you can do the installation yourself and this is actually what most of our customers prefer. The software comes with an integrated setup wizard, which makes the installation easy - you only need to upload the files on your hosting package and run the setup wizard, which will create the database and configuration file for you.

If I choose you to do the installation for me, how fast you can do it?

We always make efforts to do the installation as fast as possible and it's usually done within 1-2 hours after the purchase. In some rare cases this may take longer, please don't hesitate to contact us for details and more information.

Is the software multi-language? Can I translate it to my own language?

Yes, it's multi language and using a language file. The language file is a text file (it can be edited with whatever text editor) having all the words and phrases showing up on the user interface. So in order to add a new translation, it's necessary to translate this language file. We also have ready translations available, please don't hesitate to contact us and let . . .

What are the script requirements? Are there any requirements for the PHP or MySQL version?

Since the script is written in PHP and using a MySQL database, in order to run it on your server or hosting package, you need to have PHP and MySQL installed on it. There are no specific requirements for the versions, but for both we recommend version 5 or newer. In order to use the SEO urls feature (it's a configuration option . . .

Do you provide technical support in other languages except English?

Yes, our technical support team can be also contacted in Spanish and French languages. Please note that depending on the hour of day, our phone support could be limited to only the English language (the other languages are always supported for our email and ticket system supports ).