Do you provide the source codes? Are they encrypted?
Yes, we provide the source codes - not encrypted. This means that you or developers working for you could make modifications in them or add additional functionality if necessary.
Can you do the installation on my server / hosting package and how much does it cost?
Yes, we can do the installation on your server or hosting package and this is a free service that we offer. To request your free installation, please contact us before or after you have purchased the software. In order to do the installation for you, we'll need the ftp information for your website or if you have a hosting package control panel like CPanel or similar and is easier for you, you could send us instead the username and password for it.
Is your price one time fee, are there any monthly or other fees?
The price for the standard version is a one-time fee, once paid you could use the software for as many years as you wish without paying any other fees.
Can I do the installation myself? Is the installation difficult?
Yes, you can do the installation yourself and this is actually what most of our customers prefer. The software comes with an integrated web installer, which makes the installation easy - you only need to upload the files on your hosting package and run the web installer, which will create the database and configuration file for you.
If I choose you to do the installation for me, how fast you can do it?
We always make efforts to do the installation as fast as possible and it's usually done within 1-2 hours after the purchase. In some rare cases this may take longer, please don't hesitate to contact us for details and more information.
What kind of payment options you accept for the software?
Our most used payment options include online payment with credit card or PayPal or bank wire transfer. If you would like to pay with a different payment option, please don't hesitate to contact us for details.
What are the script requirements? Are there any requirements for the PHP or MySQL version?
Since the script is written in PHP, in order to run it on your server or hosting package, you need to have PHP enabled on it, version 5.2+ or higher. Today it's almost impossible to find a Linux shared hosting package not supporting PHP, but if you have any doubts if your current hosting package has these, please don't hesitate to contact us and we'll test it asap for you.
Do you provide technical support in other languages except English?
Yes, our technical support team can be also contacted in Spanish and French languages. Please note that depending on the hour of day, our phone support could be limited to only the English language (the other languages are always supported for our email and ticket system supports ).
